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What Jacksonville St. Augustine Homeowners Have to Say About KB Home.
Read all 534 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
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KB Home
has 4.2 out of 5 stars in Jacksonville-St. Augustine Area
534 Reviews in Jacksonville-St. Augustine Area
Star Rating Breakdown
5 ★ 318
4 ★ 87
3 ★ 68
2 ★ 28
1 ★ 33
Ratings by Category
Overall 4.2
Quality 4
Trustworthiness 4.2
Value 4.2
Responsiveness 4
KB Home in Jacksonville-St. Augustine Area
View Homes
Customer Reviews
great communications and quick response to the issues.
- Haider A.
- Verified HomeBuyer
- July 13, 2024
- St Johns, FL
Smooth and easy process from purchasing, financing, building to closing, very happy and satisfied, thank you all the team for the help and support in this journey!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home went above and beyond throughout the entire process
- Katherine H.
- Verified HomeBuyer
- July 13, 2024
- Green Cove Springs, FL
There are many builders to choose from, however, we found KB Home to provide the most custom options, with the ability to select any lot that will fit your home selection. From sales and site selection to structural and design options, to the construction process and follow through, KB Homes did a superior job. Everyone engaged was professional and they went above and beyond to ensure we were completely satisfied. We are thrilled with our home, thank you KB.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience, love the new house.
- Margaret S.
- Verified HomeBuyer
- July 06, 2024
- Saint Augustine, FL
KB made the experience a pleasure.
KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Margaret!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great work all around from the build team
- Jetmir I.
- Verified HomeBuyer
- May 07, 2024
- St Johns, FL
Happy with the team
KB Home responded:
We're glad to hear that you're so happy with your KB Home experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB built our dream home!
- Frank A.
- Verified HomeBuyer
- April 24, 2024
- Jacksonville, FL
Working with our sales advisor Michelle and with our superintendent, Dustin during and post construction made building our house remotely a pleasure. They communicated regularly at each significant phase of construction, provided trustworthy advice, and are still here to address our needs post closing. Couldn’t have gone better. It’s unlikely we will want to move from our dream home, if we did, we would build with KB homes again!
KB Home responded:
Congratulations on your new dream home, Frank! Thanks so much for sharing your experience with us!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Anthony
- Si Tien D.
- Verified HomeBuyer
- April 18, 2024
- Jacksonville, FL
Anthony does a fantastic job doing his tasks.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Moved into Sabal Estates in February
- Mark S.
- Verified HomeBuyer
- April 04, 2024
- Saint Augustine, FL
Our last construction supervisor was outstanding at making sure that we closed on our original date after taking over for another supervisor. Any post move in repairs gave been handled quickly and satisfactory.
KB Home responded:
We're glad to hear that you had such a positive experience working with the team here at KB Home, Mark!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Good
- Gobind S.
- Verified HomeBuyer
- April 03, 2024
- Jacksonville, FL
Very good experience from start to finish. Keep up the good work.
KB Home responded:
Thanks for sharing your KB Home experience with us, Gobind!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Owner
- Eduardo S.
- Verified HomeBuyer
- February 28, 2024
- St Johns, FL
This house exchange our life
KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us, Eduardo!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing Superintendent
- Ashleyvette A.
- Verified HomeBuyer
- January 18, 2024
- St Johns, FL
Stacy was incredible. If there were ever any issues, she took care of them right away! She is so sweet and knows yer stuff! KB is lucky to have her.
KB Home responded:
We appreciate you taking the time to share these kind words with Stacy and the rest of the team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Tyrone B.
- Verified HomeBuyer
- January 16, 2024
- Jacksonville, FL
Great….wonderful….trusting…..honest……professional…….follow up was great. This is more than 5 words to describe the experience.
KB Home responded:
Thank you so much for sharing these kind words, Tyrone! We're glad to hear that you had such a positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very professional team
- Barney O.
- Verified HomeBuyer
- January 11, 2024
- Jacksonville, FL
The whole KB home team is outstanding, from the first day to the last day. Every question asked was answered. We asked for a rush, and they jumped through hoops to get the home to us. It was a pleasure dealing with everyone.
KB Home responded:
We're thrilled to hear that you had such a positive experience with our team, Barney! Thanks for sharing your journey with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Justin
- Sharon B.
- Verified HomeBuyer
- January 02, 2024
- Jacksonville, FL
Great experience with Justin and completing any final touch ups. He is so responsive and made sure everything was perfect
KB Home responded:
Thank you so much for taking the time to share these kind words with Justin and the rest of the team here at KB Home, Sharon!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales
- Cyrus S.
- Verified HomeBuyer
- December 30, 2023
- Jacksonville, FL
Chris has been exceptional! Makes and always keeps promises…then follows up to ensure we are/were satisfied. Honest. Professional. Very conscientious. Consistently & promptly responds to phone calls. Knows his product, his partners, & his customers (i.e., us) very well because he cares! Very impressive!
KB Home responded:
Thanks so much for sharing your kind words with Chris and the rest of the team here at KB Home, Cyrus!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome!
- Nolizza E.
- Verified HomeBuyer
- November 28, 2023
- St Johns, FL
Nancy Crookler and Melissa Ordway are simply the best!!!
KB Home responded:
We're glad to hear that Nancy, Melissa, and the rest of the KB Home team were able to provide such a positive experience for you, Nolizza!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
So far we are loving the house and so happy to be in this community.
- Donnah F.
- Verified HomeBuyer
- November 21, 2023
- Green Cove Springs, FL
Worked with amazing KB staffs, Rick, Kerry, and Brandon. They are always available for any queries we have and so far very happy with our house. No any issues.
KB Home responded:
We're glad to hear that you love your new home, Donnah! Rick, Kerry, Brandon, and our entire team appreciate you sharing these kind words.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Carmen and Anthony are great people to communicate.
- Rafael V.
- Verified HomeBuyer
- November 15, 2023
- Jacksonville, FL
Excellent services and respond.
KB Home responded:
Thank you so much for taking the time to share these kind words with Carmen, Anthony, and the rest of the team here at KB Home, Rafael!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Stacy F
- Robert B.
- Verified HomeBuyer
- October 19, 2023
- St Johns, FL
Stacy was very responsive and did a terrific job, I am extremely pleased!
KB Home responded:
Thank you so much for sharing these kind words with Stacy and the rest of the team here at KB Home, Robert!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Working with KB has been a pleasure
- Carpenter G.
- Verified HomeBuyer
- October 19, 2023
- Jacksonville, FL
From the day we signed the contract with KB Homes and when we moved in, we have been so happy with the home and service we are receiving, which is very important especially now a days. We have been working with Michelle and Mike on everything and they are so easy and nice to work with. They certainly are in the right business and know how to treat their homeowners. Kudos to KB and their staff here at Copper Ridge. in Jacksonville
KB Home responded:
Thanks so much for sharing your KB Home experience with us, Carpenter! We're so glad to hear that Michelle, Mike, and the rest of our team provided such a pleasurable home-buying journey for you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
House
- Cristian M.
- Verified HomeBuyer
- October 17, 2023
- Jacksonville, FL
Good overall experience. House was given good condition
KB Home responded:
We're glad to hear that you had a good experience, Cristian! Thanks so much for sharing!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Keep up the good work, Angie, Richard and Chris you are excellent employees.
- Anonymous
- Verified HomeBuyer
- October 10, 2023
- Jacksonville, FL
It was a little bit stressfull, but at the same time a New experience from the begining till the end, sean how they built fron foundation to finishing step by step and all the process, from buying, built to closing.
KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us! Angie, Richard, Chris, and the rest of our team appreciate your kind words.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Brandon was great and did a fantastic job!!!
- Raymond C.
- Verified HomeBuyer
- September 21, 2023
- Green Cove Springs, FL
Brandon has been a big help getting our home up and running. He has jumped through hoops to make sure our home is top notch. I would recommend KB Homes to anyone. Thanks.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New to Jax
- Matthew H.
- Verified HomeBuyer
- September 21, 2023
- Jacksonville, FL
Very happy with my purchase and how they handled everything and would definitely buy through them again
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB....a builder you can trust
- Anonymous
- Verified HomeBuyer
- September 20, 2023
- Jacksonville, FL
Buying a KB home was been a wonderful experience. I had some issues but the awesome people at KB were quick to respond and went above and beyond to get things done right. They are a builder you can trust. I love my home!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Satisfaction!
- Victor R S.
- Verified HomeBuyer
- September 20, 2023
- Jacksonville, FL
From the starting of the loan process with Beau to working with Inetha and Dustin the entire process was easy and simple to understand in purchasing our home! Thanks KB Team
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Floorplan Name:
